Your privacy is very important to us. We are committed to protect your private information and data to the highest extent. Accordingly, we have adopted the following rules for your protection:
We reserve the right to disclose information if required by law, court order or the requirements of an applicable regulatory authority.
We conduct our projects in keeping with professional standards of data protection for market and social research.
Data protection: We adhere to the strict German (“Bundesdatenschutzgesetz”) and European Union data protection laws. In addition, we adhere to the Code of Conduct of the International Chamber of Commerce and the World Association of Opinion and Marketing Research Professionals (ESOMAR).
We are not located in the USA, however we do adhere to the CAN-SPAM act of the US Federal Trade Commission. We include opt-out links in emails, we do not use misleading header information, etc.
Confidentiality: We adhere to all applicable data protection and privacy obligations. We maintain confidentiality of all confidential information provided by the client.
Personal data will can used for the two purposes:
All personal contact data is kept separate from research data, with both data files stored separately in secure databases. We ensure that only authorized persons have access to these data files.
If you purchase goods or services on our website via credit card transaction, your payment data will not be stored locally, but by the financial institutions responsible for the payment process. We are working with Novalnet AG for the handling of credit card payments. In order to process payment correctly Novalnet AG needs specific information (your name, address, credit card number, expiry date, invoice value and currency). By purchasing our products you allow Novalnet AG to collect this information for payment reasons solely. Novalnet AG is bound to German data protection laws and will handle your data with the highest security.
None of the information outlined in this section discloses personally-identifiable information. Rather, it is used to shows trends, clicks, user movements, and to help with administration. We do not link this information to individual users.